When you subscribe, you receive MindBelly on a recurring schedule (every 30 days) at a discounted rate compared to one-time purchase pricing. You can pause, skip, swap, or cancel anytime.
How do I pause or skip a shipment? Log into your customer portal and select "Manage Subscription." You can skip an upcoming shipment or pause for 2, 4, or 8 weeks with a few clicks. You can also email or message us, and we will handle it for you within 24 hours.
How do I cancel my subscription? We do not want to see you go, but we make it easy. Log into your portal and select "Cancel Subscription," or reach out to us directly. No hoops.
If you are thinking about canceling, it is worth knowing that pausing is always an option, and if cost or results are the concern, we would love a chance to help make it more manageable before you go.
Can I change how often I receive shipments? Yes. Log in to your portal and update your delivery frequency. If you want help choosing a schedule that fits your routine, just ask us.
Can I change the payment method on my subscription? Yes. Log in to your customer portal and update your payment info under "Billing." If you need help, message us and we can walk you through it.